"St John’s medical and first aid event services] are comprehensive and beyond expectations. [They] provide a very safe service for organisers who can rely on St John NSW to look after their patrons."
More than 30,000 Australians die of a sudden cardiac arrest each year.1 A heart attack is different to a sudden cardiac arrest. A cardiac arrest happens when your heart stops beating from an electrical problem or irregular heart rate. Download our defibrillator guide here to find out more.
In the event of a sudden cardiac arrest, defibrillators – when combined with effective CPR – can increase a person’s chances of survival by up to 70%2. That’s why our aim is to ensure a defibrillator is within reach of any out-of-hospital sudden cardiac arrest.
Worked closely with government to advocate for a public register of defibrillators. Via the Service NSW app, members of the community can quickly locate where the nearest defibrillator is in times of an emergency.
Placed 1,125 defibrillators within the NSW community. Many of these devices will be maintained by our servicing teams, ensuring they are always ready and in working order.
Aimed at improving availability and access to publicly accessible defibrillators in community sport and recreational facilities, the NSW Government allocated $2 million over four years (2022- 2026) to assist sporting clubs across NSW in the purchase and maintenance their defibrillators. Clubs can apply for grants then purchase and manage their defibrillators through St John NSW. Launched late December 2022, the true impact of the grant will be seen in 2023.
St John NSW provided first aid and medical support to travellers at both Domestic & International terminals during peak holiday periods. Our teams – made up of Responders and Registered Nurses - treated over 500 patients with a range of medical issues including Cardiac Arrests, Strokes, Major Trauma, Anaphylaxis, Mental Health issues, and a range of other medical related cases. Our teams were proud to work closely with Sydney Airport Terminal Supervisors to ensure a high level of patient care was delivered.
Throughout 2022, we provided paramedic services at major stations across Sydney Trains network during peak commute times and for the duration of major public events like Sydney New Year’s Eve. This ensured any customers who fell ill or sustained an injury were provided with high quality primary care at the scene, minimising or eliminating the need for the patient to be transported via ambulance to hospital for treatment.
We partnered with global suppliers to provide both retail Rapid Antigen Self Testing to the public and supervised Rapid Antigen Screening to clients including the Rural Fire Service, SES, NSW Ambulance, and the Department of Planning and Environment.
These services helped businesses and emergency service organisations to provide employee confidence, ensure business continuity, and mitigate the risk of workplace shutdowns.
"The contribution made by St John NSW in keeping Citi employees safe during the height of the COVID-19 pandemic was incredibly valuable. Their contribution also assisted Citigroup to meet its WHS obligations to employees during this period. They assisted Citigroup with temperature screening and symptom checking in Sydney and Melbourne. They also helped employees during the rapid changes that were taking place during that time. The St John NSW staff were good natured and very patient. St John NSW was onsite at Citi in Sydney and Melbourne for 18 months.
Citi’s ongoing partnership with St John NSW continues via training and kit stocking. Thank you to St John NSW [for] assisting Citigroup during what was an incredibly difficult time"
WHS and Wellbeing Manager Australia/NZ, Wellbeing Coordinator Asia/Pacific, Citigroup